Summary
First results of MarkeTrak 2025, the US hearing aid industry's consumer survey, including the features hearing aid owners say their devices have.
Key findings
- Of hearing aid owners who bought in the previous five years (n=887), 24% said their hearing aid has a telecoil, 47% said it does not and 29% were not sure. The question describes the telecoil as being for the telephone or public places with a hearing loop.
- The authors report that owners' knowledge of several features, telecoils among them, fell compared with MarkeTrak 2022.
- Wireless capability (direct smartphone streaming, linking, or streaming through an accessory) rose from 63% of owners in 2022 to 70%, and 54% have a downloadable app, up 10 points.
- Owners ranked volume control, rechargeability, a downloadable app and direct smartphone streaming as the four most impactful features.
- The Examining Hearing Difficulty section describes an online survey fielded by Az Marketing Research in October and November 2024 across 16,148 US households, balanced and weighted to census characteristics; 2,955 people with self-reported hearing difficulty answered the detailed part, 1,173 of them hearing aid owners.
Limits
An industry-commissioned survey summarised by HIA's own director; the full data were to be published later in Seminars in Hearing. Features are self-reported, and the telecoil figure is in a table image rather than the text. It does not ask about Auracast or venue assistive listening systems.
Read the original
Cited in
- Which hearing devices can receive which systems?Open
- Auracast, hearing loop, infrared, RF or Wi-Fi: which suits which room?Disputed
- How many listeners carry a telecoil, an Auracast-capable device or a smartphone?Disputed
Cite this source
Sobek Dobyan B, Powers TA. MarkeTrak 2025: Hearing Aids in the Age of OTCs and Wearables. Hearing Review 32(4):8-14 (July/August 2025 issue). 13 August 2025. https://hearingreview.com/inside-hearing/research/marketrak-2025-hearing-aids-in-the-age-of-otcs-and-wearables (accessed 14 October 2026).
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