Assistive Listening Knowledge Base
  • Manufacturer article (newsroom)

On the current situation of people with hearing loss in society

From https://assistivelisteningknowledgebase.org/evidence/sennheiser-2021-hearing-loss-society/ · record checked 9 October 2026

  • Mros LS (Sennheiser)
  • Sennheiser newsroom

Manufacturer (Sennheiser, which sells the MobileConnect Wi-Fi assistive listening system the article promotes and has sold infrared systems)

Summary

A maker's newsroom article on hearing loss and inclusion that sets out its view of the limits of loops, infrared and FM and promotes its Wi-Fi streaming system.

Key findings

  • Calls induction loops, infrared and FM the three traditional methods and says all have serious limitations, "starting with limited range".
  • States that "Infrared systems take a lot of time and resources to implement and properly maintain the hardware", that loop infrastructure needs expensive, labour-intensive installation and limits hardware to one seating area, and that FM signals are "unsafe and can be easily interfered with".
  • Says special seating areas for people with hearing loss create social stigma, and that "shared assistive listening devices pose a major hygiene and health risk" in the COVID-19 era and after.
  • Presents its MobileConnect system, which streams over Wi-Fi to listeners' own phones in place of rental devices, and notes that Bluetooth to hearing devices can add significant delay.

Limits

Marketing by a maker of a competing Wi-Fi system; its statements about loops, infrared and FM give no data or references.

Read the original

newsroom.sennheiser.com/on-the-current-situation-of-hearing-impaired-people-in-society

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Cited in

Cite this source

Mros LS (Sennheiser). On the current situation of people with hearing loss in society. Sennheiser newsroom. 20 July 2021. https://newsroom.sennheiser.com/on-the-current-situation-of-hearing-impaired-people-in-society (accessed 9 October 2026).

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