Summary
A maker's case study of a 1,500-seat theatre in Texas that replaced an infrared system more than 30 years old with the maker's RF receivers and Wi-Fi streaming to phones.
Key findings
- Says the theatre's infrared system had served patrons for more than 30 years and still worked, but patrons were increasingly experiencing interference from large LED screens in the theatre.
- Reports that, on a reseller's recommendation, the theatre installed a 72 MHz RF system with the maker's receivers and neckloops alongside Wi-Fi streaming to patrons' phones, so that patrons can choose.
- States that the theatre checks out 15-20 assistive listening devices per performance on average, and has had 50-60 requests on some nights.
- Quotes the technical director praising the new receivers' sound and their charging cradles, which switch the receivers on when they are lifted out, and notes that Wi-Fi users need not check out or return a device.
Limits
A maker's marketing case study of its own products. The LED screen interference is reported without measurements or details of the old system (its maker or carrier frequency), and the loan figures are not dated or tied to either system. Date from the document code (20230113); the PDF was created on 23 February 2023.
Read the original
www.listentech.com/wp-content/uploads/2023/02/RF_LE-Lutcher-Theater-Case-Study-WEB.pdf
Cited in
- How many receivers and neckloops does each code require, and how should a loan pool be run?Partly answered
- Where does infrared assistive listening work, and where does it fall short?Partly answered
- What does each system cost to install and to run over its life?Open
- What works in theatres and cinemas, and what do the rules ask of them?Partly answered
- How many people in an audience are likely to need assistive listening?Partly answered
Cite this source
Listen Technologies. Lutcher Theater Installs Wi-Fi and RF Assistive Listening (case study). 13 January 2023. https://www.listentech.com/wp-content/uploads/2023/02/RF_LE-Lutcher-Theater-Case-Study-WEB.pdf (accessed 9 October 2026).
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