Detailed Accessibility Information About Gateway Theatre

Summary

Gateway Theatre's guide describes where patrons collect FM receivers and how phone users join its Wi-Fi listening service.

Key findings

• The Hearing Assistance section, PDF page 15, describes a Williams Sound FM+ installation with both FM and Wi-Fi listening. Wearable FM receivers and earphones are available at the box office, together with two neckloops for telecoil users.
• The Wi-Fi route requires the WaveCAST Audio Receiver app and connection to the theatre's dedicated RGTHearingAssist network; the guide directs patrons to box-office staff for network access information.
• Warns that hearing assistance may be unavailable for Studio B events where performers do not use microphones, and advises checking availability for the specific performance.

Limits

A statement of provision, not an equipment audit or usability study. No publication date was found in the document; the filename suggests March 2023 and its URL an April 2023 upload. The archived acquisition log records HTTP 404 for the direct URL, so the PDF was read from a Wayback Machine copy. Its statement that a neckloop translates the signal to infrared is technically mistaken; that statement is excluded from the findings. Only the title and relevant hearing-assistance section were reviewed.

Read the original

www.gatewaytheatre.com/wp-content/uploads/2023/04/2023-03-GT-Access-Detailed.pdf

Link checked 13 October 2026. We link to the original and do not host copies.

Cited in

• What does a listener have to do to use each system, and where do people get stuck?Partly answered

Cite this source

The original gives no date, so the citation says “n.d.”. The accessed date is when this library last checked the link; use the date you read it. To point readers to this summary instead, link to https://assistivelisteningknowledgebase.org/evidence/gateway-2023-hearing-assistance/

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