Summary
The Center for Hearing Access's page on audio over Wi-Fi: where it sees the technology working, and its concerns when the room also has live sound.
Key findings
- Says audio over Wi-Fi works well when the live sound is off, giving TVs in sports bars and fitness centres as examples.
- States that these systems "typically have 100-500+ ms latency" and that an acceptable delay for assistive listening is under about 30-40 ms. It says that, depending on their hearing loss, devices and settings, listeners may hear an echo or a mushy sound.
- Tells buyers to beware of claims that a product meets the ADA as an assistive listening system, and states: "There is no known product that meets the ADA".
- Lists further concerns: each maker has its own app, hearing devices cannot use a "Mic + Wi-Fi" setting, the systems are complex for users, and no third-party, peer-reviewed research shows that audio over Wi-Fi works well for people with hearing loss.
- Quotes an unnamed consumer who is also a hearing technology professional: they switched a system off because the delayed stream and the room sound together created reverberation.
Limits
An advocacy page with no measurements: the latency range is not linked to any test, phone or network, and the Center's October 2025 quick guide gives 200-300+ ms for the same technology. The Center's site labels hearing loops "Consumer Preferred", so the page reflects its advocacy position. The page carries no date (copyright 2024-2026).
Read the original
centerforhearingaccess.org/wi-fi
Cited in
- Which hearing devices can receive which systems?Open
- Which systems satisfy the ADA and building codes, and does a listener's own phone count?Disputed
- Auracast, hearing loop, infrared, RF or Wi-Fi: which suits which room?Disputed
- What do listeners prefer, and how often do they use venue systems?Partly answered
- How much delay does Wi-Fi streaming add, and when does it matter?Not reliable yet
- What does Wi-Fi streaming need from the venue's network and from listeners' phones?Partly answered
- What reaches a cochlear implant user in a venue, and how well?Partly answered
Cite this source
Center for Hearing Access. Audio Over Wi-Fi Assistive Listening System. Center for Hearing Access, The John G. Shedd Institute for the Arts. n.d. https://centerforhearingaccess.org/wi-fi/ (accessed 9 October 2026).
Every finding here cites its source, and who funded each source is labelled. This site does not recommend products. Found an error or a missing study? Suggest a correction.