Assistive Listening Knowledge Base
  • Venue accessibility guidance
  • Undated (read )

FAQs: assistive listening devices at Santander Arena and Santander Performing Arts Center

From https://assistivelisteningknowledgebase.org/evidence/santander-arena-listening-faq/ · record checked 13 October 2026

  • Santander Arena

Independent (venue operator describing its own services; no external funding stated)

Summary

The venue offers borrowed listening receivers or the WaveCAST mobile app, with receivers collected free from the box office.

Key findings

  • The assistive-listening answer states that a receiver may be used at any seat at any performance in the arena and performing arts center, and offers the WaveCAST Receiver Mobile App as another way to listen.
  • Receivers are free, distributed first come, first served from the box office near the main lobby.
  • The FAQ also says public Wi-Fi is free during arena events and that visiting shows provide and control their own sound equipment.

Limits

An undated service description, with no measurements of coverage, delay, network load or successful connections. It does not identify the borrowed receiver technology or stock size, and does not specify which Wi-Fi network carries the app audio. WaveCAST's network path is documented separately in the manufacturer's network guide.

Read the original

www.santander-arena.com/plan-your-visit/faqs

Link checked . We link to the original and do not host copies.

Cited in

Cite this source

Santander Arena. FAQs: assistive listening devices at Santander Arena and Santander Performing Arts Center. n.d. https://www.santander-arena.com/plan-your-visit/faqs (accessed 13 October 2026).

The original gives no date, so the citation says “n.d.”. The accessed date is when this library last checked the link; use the date you read it. To point readers to this summary instead, link to https://assistivelisteningknowledgebase.org/evidence/santander-arena-listening-faq/

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