Providing a hearing loop in your venue or business

Summary

RNID's page for UK businesses on installing, fixing and maintaining hearing loops.

Key findings

• Recommends: "We recommend you maintain your hearing loop every 12 months", and says its installation partner Contacta offers annual maintenance and service call schemes.
• Says members of RNID's communities sometimes visit venues where hearing loops are installed but do not work, and links to its guidance on checking that a loop works.
• Describes BS 8300, revised in 2018, as the most detailed UK code of practice on integrating assistive listening, and cites the Equality Act 2010 and the Building Regulations.
• Says Contacta's engineers design systems that meet "industry standards", without naming IEC 60118-4.

Limits

Guidance with no data. It does not say what the annual maintenance should include or name the performance standard. RNID has a financial interest in referrals to its partner, which the page states; its companion page on checking a loop with a loop listener held at head height states that RNID receives 10% of sales of loop listeners bought through its links. The date is the page's last update (first published 21 December 2022, per its metadata).

Read the original

rnid.org.uk/employers-and-professionals/providing-communication-support/hearing-loops

Link checked 9 October 2026. We link to the original and do not host copies.

Cited in

• How is an installed hearing loop checked against IEC 60118-4, and how often does it pass?Partly answered
• Should a venue keep its hearing loop when it adds Auracast, and can one system serve both?Partly answered
• What does each system cost to install and to run over its life?Open
• What works in places of worship, and what do the rules ask of them?Partly answered
• How can a venue check that its assistive listening works for listeners, day to day?Partly answered

Cite this source

The accessed date is when this library last checked the link; use the date you read it. To point readers to this summary instead, link to https://assistivelisteningknowledgebase.org/evidence/rnid-2026-loops-for-venues/

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