How to listen to an Auracast broadcast

Summary

Oticon's step-by-step guide to joining Auracast broadcasts through its Companion app or through Android's own settings.

Key findings

Says Oticon Companion hearing aids with Bluetooth LE Audio support can be used with Auracast. The in-app assistant supports Android 10 and later and iOS 15.2 and later.
The app offers two ways in: scanning a QR code (in the app or with the phone camera) or choosing from a list of nearby broadcasts, with a password prompt for protected broadcasts.
On select Android phones with LE Audio running Android 15 or later, the phone's own settings can be used instead; phone makers give the feature different names.
The native-settings section identifies its screenshots as Google Pixel 9 examples and cautions that other phones may show different menus. It describes both QR-code joining and choosing a nearby stream after the hearing aids are connected over Bluetooth.
Before you start asks users to have the latest Companion app and pair the hearing aids with the phone. In the app's QR-code instructions, step 6 says joining starts audio streaming directly to the hearing aids.
Troubleshooting: location access must be on for the phone to detect nearby broadcasts, and if a broadcast is visible but will not connect, the user should try the Companion app. The page calls Auracast a new and emerging technology with which users may experience issues.
Step 7 of both Companion joining options describes a volume slider, a streaming equalizer for frequency balance, and a broadcast mute button. The Before you start section asks for the latest Companion app and hearing aids paired with the phone or device.
Both Companion joining options use Sound, the three-dot menu and the Auracast broadcast screen. Neither option instructs the listener to create an ordinary listening programme. The native Android section also explains disconnecting through the Audio stream notification.

Limits

An undated support page, rechecked from the archived original on 13 October 2026. It does not list hearing aid models or firmware versions, and does not address Standard versus High Quality streams.

Read the original

www.oticon.com/support/life-with-a-hearing-aid/connecting-to-other-devices/how-to-listen-to-auracast-broadcasts-with-hearing-aids

Link checked 13 October 2026. We link to the original and do not host copies.

Cited in

How do listeners find and join the right broadcast?Open
What does a listener have to do to use each system, and where do people get stuck?Partly answered
Are hearing aids set up well enough to use Auracast in venues?Partly answered

Cite this source

Oticon (Demant). How to listen to an Auracast broadcast. Oticon support website. n.d. https://www.oticon.com/support/life-with-a-hearing-aid/connecting-to-other-devices/how-to-listen-to-auracast-broadcasts-with-hearing-aids (accessed 13 October 2026).

The original gives no date, so the citation says “n.d.”. The accessed date is when this library last checked the link; use the date you read it. To point readers to this summary instead, link to https://assistivelisteningknowledgebase.org/evidence/oticon-2026-auracast-guide/

Every finding here cites its source, and who funded each source is labelled. This site does not recommend products. Found an error or a missing study? Suggest a correction.