28 CFR 36.211: maintenance of accessible features (ADA…

Summary

The ADA Title III rule that public accommodations must keep the accessible features of their facilities and equipment in working order.

Key findings

Requires a public accommodation to maintain in operable working condition those features of facilities and equipment that the ADA or the Title III regulation requires to be readily accessible to and usable by people with disabilities.
Does not prohibit isolated or temporary interruptions in service or access because of maintenance or repairs.
Where the 2010 Standards require fewer accessible elements, or lower technical requirements, than the 1991 Standards did, allows a facility to reduce them to what the 2010 Standards require.
The Title II regulation for state and local governments has the same three paragraphs (28 CFR 35.133).

Limits

A general duty that names no equipment: it does not mention assistive listening systems, receivers, batteries or neckloops, and sets no testing interval. The date is the latest amendment in the section's source note (75 FR 56251, 15 September 2010). The text was read through eCFR's official API.

Read the original

www.ecfr.gov/current/title-28/section-36.211

Link checked 9 October 2026. We link to the original and do not host copies.

Cited in

How many receivers and neckloops does each code require, and how should a loan pool be run?Partly answered
How is an installed hearing loop checked against IEC 60118-4, and how often does it pass?Partly answered
Where do hearing loops fall short: metal, spill, noise and upkeep?Partly answered
What works in theatres and cinemas, and what do the rules ask of them?Partly answered
How can a venue check that its assistive listening works for listeners, day to day?Partly answered

Cite this source

US Department of Justice. 28 CFR 36.211: maintenance of accessible features (ADA Title III regulation). eCFR. 15 September 2010. https://www.ecfr.gov/current/title-28/section-36.211 (accessed 9 October 2026).

The accessed date is when this library last checked the link; use the date you read it. To point readers to this summary instead, link to https://assistivelisteningknowledgebase.org/evidence/doj-2010-maintenance-accessible-features/

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