Assistive Listening Knowledge Base
  • Charity field-check account and guidance

Taking action to make the UK’s visitor attractions accessible to all people with hearing loss

From https://assistivelisteningknowledgebase.org/evidence/aohl-2013-visitor-attractions/ · record checked 13 October 2026

  • Action on Hearing Loss (organisational account; no individual byline shown)
  • Museums + Heritage Advisor

Independent (Action on Hearing Loss reports its own checks; the article also promotes the charity’s equipment sales and access services; check funding is not stated)

Summary

The charity reports poor loop availability at London attractions and gives operational guidance and an attraction’s positive tour-system feedback.

Key findings

  • Reports that work with 20 London attractions before the 2012 Olympics found three with loops in good working order; of 11 advertising loops, seven actually had one.
  • Recommends regular loop maintenance, clear signs, staff and volunteer awareness training, website access information and visitor feedback mechanisms.
  • Recommends tour systems carrying the guide’s voice to hearing devices.
  • Quotes Denby Pottery staff reporting clearer listening over factory noise and positive visitor feedback after buying a tour system from the charity; gives no technology, sample size or measurements.

Limits

The check protocol, visitor numbers and project funding are not given. This is also an article promoting the charity’s equipment and services; the Denby account is an unsized testimonial, not an independent trial. An unrelated percentage about business choice lacks sample information and is not used here. The London checks are distinct from the Scottish checks reported in December 2013.

Read the original

museumsandheritage.com/advisor/posts/taking-action-to-make-the-uks-visitor-attractions-accessible-to-all-people

Link checked . We link to the original and do not host copies.

Cited in

Cite this source

Action on Hearing Loss (organisational account; no individual byline shown). Taking action to make the UK’s visitor attractions accessible to all people with hearing loss. Museums + Heritage Advisor. 28 August 2013. https://museumsandheritage.com/advisor/posts/taking-action-to-make-the-uks-visitor-attractions-accessible-to-all-people/ (accessed 13 October 2026).

The accessed date is when this library last checked the link; use the date you read it. To point readers to this summary instead, link to https://assistivelisteningknowledgebase.org/evidence/aohl-2013-visitor-attractions/

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